Emotional Intelligence.
Understand your own emotions, manage them, read other people's, and build stronger working relationships on that basis.
- For
- Anyone who works with others and wants to collaborate more effectively.
- Format
- Half a day. In person or live virtual.
What it is for.
How you engage with other people depends on emotional intelligence, and effective leaders work on it continually. People with strong skills here do business more easily, resolve disagreements, handle difficult conversations with stakeholders, and get on better with everyone around them.
The workshop follows the four parts of emotional intelligence. Participants learn to recognize their own emotions and express them appropriately, to manage them and act with focus and purpose, to read other people's emotions from what they say and do, and to manage relationships through communication, empathy and collaboration.
What you leave with.
- Self-awareness: recognizing your own emotions and expressing them well
- Self-management: techniques for managing emotions and acting with purpose
- Social awareness: reading other people's emotions from their words and behavior
- Relationship management
- Practice in communication, empathy and collaboration
Why it matters.
- Working relationships built on it last
- It improves decision making and problem solving
- It strengthens leadership, and your own well-being
How it runs.
- Self-assessment tools
- Short inputs from the facilitator
- Group activities
- Individual and peer-to-peer assignments