Meaning ● Workflow Design, for Small and Medium-sized Businesses, represents the strategic orchestration of tasks, resources, and data to achieve specific business objectives. Within the context of SMB growth, automation, and implementation, it entails a systematic approach to map out efficient, repeatable business processes. Workflow Design directly aims to streamline operations, eliminate bottlenecks, and enhance productivity by leveraging technology. The aim is to transform previously manual and inefficient procedures into structured automated sequences to optimize operational performance in the SMB sector. This results in increased revenue, reduced costs, and heightened employee satisfaction.