Meaning ● Transparency in Automation, within the SMB landscape, signifies making automated processes understandable and auditable to stakeholders, especially employees and customers. Central to SMB growth, it means elucidating how automation impacts operations, decisions, and outcomes. A critical success factor when implementing automation is building trust; clear insight into algorithms, data use, and decision-making logic facilitates acceptance and proactive adoption by personnel. To implement this effectively, SMBs need to focus on providing accessible dashboards, clear documentation, and understandable explanations of automated actions.
