Meaning ● Technology-Driven VRS, in the context of SMBs, signifies the strategic application of advanced technologies, such as cloud computing and AI, to video relay services.
Scope ● This approach to VRS streamlines communications for hearing-impaired individuals, enhancing accessibility within SMBs. For example, implementing automated transcription services or AI-powered sign language interpretation, businesses foster inclusivity. These implementations may also reduce operational costs through increased efficiency. Technology-driven solutions improve productivity and expand the talent pool accessible to the organization. A critical aspect involves ensuring robust cybersecurity measures to protect sensitive communication data. Moreover, continuous assessment and improvement are required to maintain optimal system performance.
