Meaning ● Technology and Inclusion, within the context of SMBs, represents the strategic utilization of technological solutions to ensure equitable access and opportunity for all stakeholders, including employees, customers, and the broader community. Within small and medium businesses, this means intentionally implementing automated systems and digital tools in a manner that avoids exacerbating existing inequalities and, ideally, actively reduces them. ● This includes addressing issues like the digital divide, accessibility for individuals with disabilities, and creating training programs to equip diverse employee groups with the skills needed to thrive in an increasingly technology-driven environment.
