Meaning ● Tacit Knowledge Management, crucial for SMB growth, involves identifying, structuring, and sharing unwritten, experience-based insights held by employees; often difficult to articulate. Consider its role pivotal for SMBs aiming to scale operations effectively. Capturing this ‘know-how’ helps automate processes by formalizing best practices and preventing knowledge loss due to employee turnover. Effective implementation ensures new staff rapidly acquire essential skills, accelerating project completion and fostering innovation. ● Furthermore, a key element involves creating channels for collaboration and knowledge exchange within the organization. By leveraging these insights, SMBs can improve decision-making, streamline workflows, and drive competitive advantage, especially in resource-constrained environments. Automation becomes smarter by integrating the nuances discovered in practical application. In short, it’s about making tribal knowledge a corporate asset, vital when scaling rapidly, not just relying on formal training programs for continued growth.