Meaning ● Tacit Knowledge Capitalization, within SMB operations, centers on converting unwritten, experience-based insights into accessible assets. This conversion supports scalable growth by reducing reliance on individual expertise. ● The objective in SMB implementation is typically to codify practical wisdom from seasoned employees, thereby preserving expertise even with staff turnover. Applying automation to this process allows SMBs to distribute knowledge efficiently, making it a continuous, iterative improvement cycle rather than a one-time project. ● Effective capitalization boosts overall operational intelligence. ● Moreover, it enhances training programs by incorporating real-world applications of theoretical knowledge, improving new hire integration and accelerating their productivity.
