Meaning ● Stakeholder-Centric SMB describes a business strategy where a Small or Medium-sized Business prioritizes the needs and expectations of all relevant stakeholders, including employees, customers, suppliers, investors, and the community, within its growth, automation, and implementation processes. A dedication to stakeholder value seeks to ensure that strategic decisions and operational workflows are aligned with the overall ecosystem, rather than narrowly focused on profit maximization alone. Such a focus can have a direct benefit on efficiency in SMBs via implementation of automation tools, where processes are optimized for multiple stakeholders. In essence, it represents a holistic approach that fosters sustainable growth and enhances the business’s long-term viability through improved relationships and shared value creation. An SMB’s adaptation of such a strategy enables it to enhance trust, improve operational efficiency, and mitigate business risks while promoting transparency and accountability. In turn, growth and scalability often ensue, and technology automations are generally implemented with fewer unforeseen consequences.
