Meaning ● Stakeholder-Centric Automation in SMBs signifies an orchestrated approach to business process automation that prioritizes the needs and perspectives of all parties impacted by the business, not solely focusing on immediate cost reduction. For small and medium sized businesses, this involves carefully evaluating how automation technologies affect employees, customers, suppliers, and even the community to ensure equitable outcomes and increased strategic alignment. Successful implementation of this approach improves user experience, enhances operational efficiency, and supports business sustainability. By creating tailored, responsive systems, SMBs can reduce errors and improve the delivery of value to its market niche.
