Meaning ● SMB Reputation Building involves the proactive management of a Small and Medium-sized Business’s (SMB) public image to foster trust and credibility among customers, partners, and stakeholders, directly impacting growth trajectories. Creating a positive reputation leverages strategic automation tools to efficiently monitor and manage online presence, ensuring consistent brand messaging. Furthermore, implementation focuses on practical steps like gathering customer feedback, improving service quality, and addressing concerns transparently, converting these actions into tangible reputational assets.
