Meaning ● Sentiment Analysis Automation enables Small and Medium-sized Businesses (SMBs) to efficiently gauge customer opinions from textual data, like social media or customer feedback, using automated software. ● This allows SMBs to rapidly identify trends in customer satisfaction and product perception without extensive manual review, assisting in data-driven decision-making. ● Automating this analysis ensures quicker responses to customer concerns and identifies business opportunities for product enhancements. ● Furthermore, this type of automation facilitates focused marketing strategies that better align with customer sentiment and market demands, promoting smarter business growth.
