Meaning ● Return on Knowledge (ROK) quantifies the efficiency with which a Small or Medium-sized Business (SMB) leverages acquired knowledge for strategic growth. It focuses on converting intellectual capital into tangible business outcomes such as increased revenue, improved processes through automation, and successful project implementation.
Scope ● Within SMB growth, ROK assesses how effectively knowledge assets are utilized to drive market expansion and competitive advantage. ● Concerning automation, it measures the impact of knowledge-driven solutions on streamlining operations and reducing costs. ● In implementation, ROK gauges the success of knowledge application in executing strategic projects, ultimately impacting business profitability. ROK underscores the necessity of creating a knowledge-centric culture within SMBs to maximize intellectual asset utilization in achieving business objectives.
