Meaning ● Reshaping Business Roles, within the context of SMB (Small and Medium-sized Businesses) growth, involves strategically redefining job functions and responsibilities to optimize resource allocation and improve operational efficiency. For automation initiatives, it necessitates redesigning roles to accommodate new technologies, ensuring that employees adapt to and effectively utilize automated systems. ● With implementation, reshaping roles is crucial for seamless integration of new processes and systems, requiring careful assessment of current skill sets and targeted training programs to align the workforce with evolving business needs. In effect, it represents a proactive approach to organizational design, adapting roles to foster agility and support sustained growth amidst technological advancements. Furthermore, SMBs leveraging business process automation must adapt roles to supervise and maintain automated systems, thus unlocking new areas of value creation for the organization, while improving profit margins.