Meaning ● Quantitative Culture KPIs represent measurable indicators used by Small and Medium-sized Businesses (SMBs) to gauge the extent to which data-driven decision-making is integrated into their daily operations. Crucially, these KPIs extend beyond traditional financial metrics, focusing instead on the adoption and impact of analytical insights on processes within the realm of SMB growth strategies. The implementation of these metrics aids in evaluating the efficiency of automation initiatives. Moreover, they directly assess how employees leverage data to enhance output and efficacy, particularly within the framework of SMB expansion, providing a tangible framework for continuous improvement. ● Within automation programs, tracking relevant KPIs like process completion time and defect rates helps assess its impact.
