Meaning ● Quantifiable Ethics, within the SMB context, refers to the strategic process of numerically measuring and evaluating ethical practices and their impact on business performance, particularly during periods of growth, automation, and new system implementation. This involves identifying key ethical indicators (e.g., employee satisfaction, customer retention linked to ethical marketing, supply chain transparency scores), assigning measurable values, and tracking these metrics over time to ensure ethical conduct aligns with business objectives. The ability to measure allows for data-driven decisions to enhance integrity and stakeholder trust while avoiding practices which can cause liability. ● Furthermore, integrating quantifiable ethical data into performance management and reporting offers SMBs concrete evidence of their commitment to social responsibility. It also presents clear data to enable improvements. ● Doing so allows SMBs to create a culture of accountability where ethical considerations become a defined business imperative. This measurement informs strategic adjustments to optimize both profitability and social good. ● Measurement can range from customer reviews and data to quantify issues relating to bias, fairness, and responsibility. The development and usage of AI within the business would benefit from a framework of quantifiable ethics.
