Meaning ● Purpose-Driven Orientation, within the SMB landscape, is a strategic framework where the company’s mission, values, and overarching business objectives are consciously aligned with its daily operations, growth strategies, and technological implementations. It requires SMBs to not only define their ‘why’ beyond profit but also integrate this purpose into automation initiatives and scalability efforts. This orientation steers decision-making, employee engagement, and customer interactions, ultimately bolstering brand loyalty and market positioning. Considering automation, a business with a purpose-driven focus will implement technology that enhances its core mission, rather than solely seeking cost reduction. ● Examining business growth, it often means choosing expansion strategies that align with its defined values, even if it means foregoing immediate profitability for long-term sustainable growth. ● Within implementation, this means processes should align with this central ‘why’, improving company performance.