Meaning ● Organizational Traits, in the context of SMB growth, automation, and implementation, represent the collection of inherent characteristics and behaviors that define how a small to medium-sized business functions. ● These traits significantly impact the effectiveness of automation efforts and overall growth trajectory. ● They influence decision-making processes, internal communication structures, and the ability to adapt to new technologies and market demands. ● A focus on agility and innovation can propel an SMB forward, particularly when implementing new systems; a rigid hierarchy may hinder progress. ● Understanding and adapting these traits is fundamental to successful implementation of automation strategies.