Meaning ● Organizational Semiotics, crucial for SMBs undergoing growth, automation, or system implementation, analyzes communication and meaning-making processes within the business to ensure strategic alignment. It centers on how shared interpretations influence operational effectiveness and the adoption of new technologies. It helps SMBs avoid miscommunication pitfalls, particularly during periods of change, enabling clear communication protocols. ● In essence, it’s the study of signs and symbols within an organization, applied to enhance operational efficiency. The primary goal involves aligning technological deployments with actual SMB usage, ensuring user acceptance. For instance, it provides methods to evaluate whether new software’s user interface is intuitive enough for staff, directly influencing adoption rates.