Meaning ● Organizational Rigidity, in the context of SMBs, describes the inability of a business to adapt its structures, processes, and strategies quickly to evolving market conditions or internal changes driven by automation and implementation efforts. Such rigidity stems from established routines, bureaucratic processes, or a resistance to change, hindering an SMB’s potential for sustainable growth. Consequently, an organization with these conditions will have issues taking in automation technology for core business activities and adapting in implementation of business process. The adoption of new strategies will be challenged as the resistance to change and lack of business agility prevents innovation and development of automated, scalable systems. Therefore, organizational leaders will require a cultural shift into creating a business environment that supports digital transformation initiatives across all layers of the SMB organization. In essence, the impact negatively affects the business’s ability to compete, innovate, and scale effectively.
