Meaning ● Organizational Health Indicators (OHIs) in the context of Small and Medium-sized Businesses (SMBs) represent a set of measurable metrics that assess the overall effectiveness and functionality of an organization’s internal systems and processes. In essence, OHIs act as vital signs, signaling areas of strength or potential weakness that can influence an SMB’s trajectory toward growth, automation adoption, and strategic implementation of initiatives. Examining factors such as employee engagement, operational efficiency, and financial stability provides insights into an SMB’s capacity to adapt, innovate, and achieve sustainable success. The focus remains on practical application, helping SMBs optimize resources and overcome obstacles. These indicators also signal how prepared the organization is for integrating automation and new technologies. Monitoring cash flow, a critical OHI, becomes particularly crucial when scaling automation projects.
