Meaning ● Operational Strategy defines how a small or medium-sized business (SMB) intends to utilize its resources and capabilities to support its overarching strategic goals, especially as related to growth initiatives. A primary concern includes optimizing workflows through strategic automation, streamlining processes, and employing technology to boost productivity and reduce operational costs. Careful strategy implementation is vital for successful scaling, improved efficiency, and a stronger competitive position. This typically involves detailed planning around technology adoption, workforce training, and process standardization to ensure all actions align with the firm’s objectives.
