Meaning ● Operational Efficiency Improvement, within the context of Small and Medium-sized Businesses (SMBs), growth initiatives, automation adoption, and strategic implementation, is defined as the proactive application of processes, technologies, and management strategies. The central objective is to optimize resource utilization, streamline workflows, and minimize operational costs while concurrently boosting productivity and profitability. ● Specifically, for SMBs, achieving operational efficiency is a continuous improvement endeavor centered on identifying and eliminating inefficiencies across all functional areas, from production and supply chain management to sales and customer service.
