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NLP

Meaning ● Natural Language Processing (NLP), as applicable to Small and Medium-sized Businesses, signifies the computational techniques enabling machines to understand and interpret human language, empowering SMBs to automate processes like customer service via chatbots, analyze customer feedback for product development insights, and streamline internal communications. ● It’s not just about understanding words; it also involves deriving meaningful insights from unstructured text data, which is abundant in most SMB operations. In the context of growth, NLP tools can analyze market trends and competitive landscapes with greater efficiency.