Meaning ● Legacy System Inertia describes the resistance an SMB encounters when attempting to update or replace outdated technological infrastructure, hindering business growth, automation efforts, and the implementation of new strategies. The issue typically arises due to factors like high switching costs, data migration challenges, perceived risk of disruption, and a lack of internal expertise to manage the transition; successful navigation through this inertia is crucial for SMBs seeking to enhance competitiveness and operational efficiency.
