Meaning ● Lean Service Design, particularly beneficial for small to medium-sized businesses, signifies a strategic approach optimizing service delivery to minimize waste and maximize value for customers, fostering growth by streamlining processes. ● Applying Lean Service Design principles helps SMBs identify and eliminate inefficiencies within their service offerings. ● It facilitates automation through the standardization of repeatable tasks, ensuring consistency and freeing up resources for strategic initiatives, directly impacting implementation speed and effectiveness.
