Meaning ● IT/OT Convergence, in the SMB landscape, represents the strategic alignment of Information Technology (IT) systems, which manage data and information, with Operational Technology (OT) systems, which control physical processes and devices. For growing SMBs, this synergy facilitates enhanced automation, improved real-time decision-making through data-driven insights, and optimized operational efficiency by connecting previously siloed business functions. Successfully implemented IT/OT convergence enables greater agility and responsiveness to market demands, and further creates a competitive advantage for SMBs through streamlined processes and improved asset utilization. Effective convergence often necessitates an evaluation of existing legacy systems and a structured approach to cybersecurity to protect both data and physical infrastructure from emerging threats. ● Achieving a unified view of operations provides significant value, particularly in manufacturing and supply chain focused SMBs, by optimizing inventory management, predictive maintenance, and overall equipment effectiveness. The strategic benefit includes the ability to rapidly adapt to changing customer needs and scale operations efficiently, thereby positioning the SMB for sustained growth and profitability.
