Meaning ● Intersectional Bias Analysis, within the SMB landscape, involves a systematic examination of how overlapping identity factors such as gender, race, age, and socioeconomic background create compounding biases in business processes, automation implementation, and growth strategies. Focusing on SMB-specific challenges, this analysis highlights where algorithms, marketing campaigns, or even internal HR practices might unintentionally discriminate against specific customer segments or employees, creating operational bottlenecks, limiting market penetration, or negatively impacting brand perception.
