Meaning ● Innovation Impact Measurement (IIM), within the realm of SMBs, signifies the systematic assessment of novel initiatives’ effects on business growth, operational automation, and strategic implementations. Evaluating these impacts provides insights crucial for resource allocation, process optimization, and future innovation investments.
Scope ● In an SMB setting, the scope of IIM is primarily focused on tangible outcomes such as increased revenue, reduced costs through automation, improved efficiency through new implementations, and enhanced competitive positioning. It necessitates using key performance indicators (KPIs) specifically relevant to SMBs, such as customer acquisition cost and market share gain.
