Meaning ● Inclusive Tech Culture within the SMB sector signifies a business environment where technology adoption and application are accessible and beneficial to all employees, regardless of background, skill level, or role. A core tenet focuses on ensuring equitable opportunities in training and project involvement related to automation and implementation, promoting widespread technology proficiency. It also demands adaptable and user-friendly technologies, lessening the learning barrier for individuals with varied digital experience, thereby boosting overall SMB productivity. This involves deliberate strategies to eliminate biases in AI-driven automation, leading to fairer outcomes in business operations and customer engagement, thus bolstering sustainable growth.