Meaning ● Inclusive Business Strategies, within the SMB landscape, signifies a business approach that purposefully incorporates marginalized populations across the value chain, not merely as consumers, but also as employees, suppliers, and distributors. ● For SMB Growth, this translates to accessing new markets and talent pools, improving brand reputation, and fostering business innovation by representing diverse perspectives. ● When applied to Automation, such strategies ensure that technological implementations do not inadvertently exclude any demographic, guaranteeing business accessibility and equitable opportunity. ● In terms of Implementation, it requires SMBs to adopt inclusive hiring practices, provide tailored training programs, develop products and services accessible to diverse user groups, and actively engage with underserved communities, driving both business success and positive societal impact, while business processes are being digitized.
