Meaning ● Inclusive Business Models, within the SMB context, represent a deliberate strategy to extend value chains and opportunities to marginalized populations, integrating them as suppliers, distributors, or customers. ● This approach, particularly relevant for SMB growth, centers on building sustainable, mutually beneficial relationships, leading to both societal and economic gains. ● Automation within inclusive models optimizes efficiency and reach, while careful implementation is critical to ensure the model’s scalability and lasting impact. ● Often, SMBs leverage technology to connect with underserved markets, creating new revenue streams and fostering community development, while embracing responsible automation to reduce biases in inclusive hiring processes. ● Strategic automation drives down transaction costs, enabling SMBs to effectively serve lower-income segments, thereby expanding their market reach and furthering their growth objectives, alongside equitable value distribution.
