Meaning ● Hyperautomation, within the context of Small and Medium-sized Businesses (SMBs), represents a strategic business approach. This aims at the pervasive deployment of advanced technologies such as Robotic Process Automation (RPA), Artificial Intelligence (AI), and Machine Learning (ML) across various business functions. It goes beyond basic automation to discover, automate, and reassess an organization’s business and operational processes to boost efficiency and agility.
Scope ● Hyperautomation’s scope in SMBs often focuses on scaling automation initiatives to achieve business-wide transformation. Starting with automating specific, repetitive tasks, businesses then expand to more complex business processes, employing AI-driven tools to learn from data and further streamline operations. This allows for rapid digital transformation, better decision-making, and improved customer experience through technology, which are all critical for SMBs aiming for sustained growth and competitiveness in today’s market. Essentially, it’s about intelligently automating as much as possible to optimize business performance.
