Meaning ● Hyperautomation Strategy, within the context of SMB growth, involves the strategic application of advanced technologies—like Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), and Business Process Management (BPM)—to automate a broad range of business processes. This goes beyond simple task automation, aiming to discover, automate, and assess as many business and IT processes as possible. ● It’s not merely about deploying technology, but about aligning automation efforts with strategic SMB objectives, improving efficiency, reducing operational costs, and enhancing customer experiences. For SMBs, a hyperautomation strategy represents a commitment to intelligently automate processes in a scalable way. ● A successful hyperautomation implementation in SMBs requires a clearly defined vision, skilled talent, governance framework, and robust change management. Prioritization of automatable tasks comes first, with implementation following in tandem across various departments, increasing scalability and streamlining operations. The end goal is to create an automated and augmented workforce that allows SMBs to compete effectively in today’s dynamic business environment, while improving speed and reliability. For instance, implementing automated invoice processing reduces human error and speeds up cash flow.
