Meaning ● Human Impact Measurement, within the context of Small and Medium-sized Businesses, denotes the systematic process of evaluating and quantifying the direct and indirect effects of business activities on various stakeholders, encompassing employees, customers, communities, and the environment. ● Focusing specifically on SMB growth strategies, it aids in understanding how automation and implementation efforts translate into tangible outcomes. ● This includes analyzing workforce skill enhancements resulting from automation implementation and assessing customer satisfaction improvements due to process optimizations. ● Furthermore, it assists SMBs in aligning business decisions with ethical considerations and sustainability goals, driving responsible growth and enhanced brand reputation. ● This targeted evaluation helps SMBs refine operational strategies, improve stakeholder engagement, and ensure sustainable profitability by balancing technological advancements with human well-being and community interests.
