Meaning ● A Human-Centric Business, particularly within the realm of SMBs, strategically prioritizes the needs and values of its employees, customers, and stakeholders to drive sustainable growth. Automation efforts are intentionally designed to augment, rather than replace, human contributions. ● Implementation strategies are rooted in understanding and addressing the human impact of changes, fostering a collaborative and supportive environment. For SMBs, this translates to increased employee engagement, customer loyalty, and enhanced brand reputation, fostering a competitive edge. Businesses aiming to succeed need to take this into account when implementing changes. ● Focusing on this ensures automation is rolled out responsibly, maximizing benefits while minimizing disruption. Prioritizing human considerations helps SMBs build stronger, more resilient operations, securing their long-term success.
