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Human-AI Team Performance

Meaning ● Human-AI Team Performance, in the context of Small and Medium-sized Businesses (SMBs), denotes the synergistic effectiveness achieved when humans and artificial intelligence collaborate on business tasks, driving growth and efficiencies. This collaboration goes beyond mere coexistence, and it signifies a strategic partnership where AI augments human capabilities in processes like data analysis, marketing automation, or customer service, amplifying business output. Crucially, for SMBs looking to scale, it requires thoughtful implementation and skilled management to capitalize on automation opportunities.