Meaning ● Functional Integration, in the context of SMB growth, signifies the seamless connection and data flow between different software systems or business units. This connection facilitates automation initiatives that promote efficiency and decision-making. Achieving successful Functional Integration often involves customized middleware solutions or API connections. ● Data silos are eliminated when disparate systems, such as CRM and accounting platforms, exchange information automatically. Properly executed integration directly enhances operational efficiency for SMBs, and offers benefits during times of scale. Scope ● Scope extends from initial assessment of system compatibility to post-implementation monitoring and maintenance, spanning project management and workflow automation. For SMBs, scope includes careful consideration of the financial impacts associated with various integrations. Careful assessment of existing IT infrastructure is required. The scope is tailored depending on the nature of data and the software and systems, plus security protocol must be accounted for to ensure data safety.
