Meaning ● Equity-Centered Automation within the SMB framework denotes a strategic business approach where process automation is intentionally designed and implemented to reduce disparities and improve equitable outcomes for all stakeholders, including employees, customers, and the community. This involves scrutinizing existing processes for inherent biases and proactively integrating solutions that promote fairness, accessibility, and inclusion in business operations, not only compliance with regulations, but to achieve strategic growth for SMB organizations.
