Meaning ● Epistemic Fragmentation, in the context of SMB operations, describes the challenge of scattered and siloed knowledge across various business functions, hindering coherent decision-making for scalable growth. It often surfaces when automation implementations are poorly planned or executed, resulting in disparate data sets. This situation obstructs a unified business view that is crucial for effective strategic planning and resource allocation. Considering business impact, a fragmented understanding can significantly impair an SMB’s ability to adapt to market changes. Automation projects must integrate data from disparate sources, creating a cohesive knowledge base to enhance overall performance.