Meaning ● Employee Morale, within the scope of Small to Medium-sized Businesses (SMBs), reflects the overall attitude, satisfaction, and confidence that employees hold towards their work and the company. In the context of SMB growth, it directly impacts productivity, innovation, and the ability to attract and retain talent, which are essential for scaling operations. Considering automation and implementation, high morale can ease the transition by fostering employee buy-in and adaptability to new technologies and processes; thereby affecting project success rates and operational efficiency.
