Meaning ● Employee Engagement in Automation, within SMBs, signifies the level of commitment, enthusiasm, and ownership employees demonstrate during the adoption and integration of automation technologies. Considering that SMBs often operate with constrained resources, a committed workforce is crucial to navigate the challenges accompanying technological shifts. ● It measures how well employees understand, accept, and actively participate in automation initiatives designed to enhance business operations. For growing SMBs, maximizing employee buy-in is critical for the successful implementation and sustainability of automated processes, ultimately impacting productivity and profitability. ● Furthermore, the effectiveness of automation relies heavily on employees’ willingness to adapt and leverage new tools; lack of engagement can lead to underutilization and failure to achieve desired efficiencies, while it also impacts SMB organizational growth, so employee involvement from the start is a solid business foundation.