Meaning ● Employee Buy-In, in the context of SMB growth, automation, and implementation, represents the degree of support and commitment employees exhibit toward strategic initiatives and operational changes. Achieving a high level of buy-in is vital for SMBs to effectively adopt new technologies or processes. Without it, automation projects face resistance, undermining the anticipated efficiency gains and ROI. It encompasses understanding the reasons behind changes, agreeing with the goals, and actively contributing to successful execution.