Meaning ● The Dynamic Systems Perspective, in the context of Small and Medium-sized Businesses, posits that growth, automation initiatives, and implementation strategies are not linear progressions but emergent properties arising from interactions within a complex, adaptive system. It highlights that a business isn’t a collection of isolated departments, but a web of interconnected processes constantly influencing each other. Considering it, the implementation of a Customer Relationship Management (CRM) system, for instance, affects sales workflows, marketing strategies, and customer service protocols, necessitating an understanding of these interdependencies for effective implementation.
