Meaning ● Directive Resolution Strategy, within the SMB sphere, addresses structured responses to deviations from standard operating procedures. This method offers a framework for businesses to adapt quickly to unexpected challenges by predefining decision pathways. The intent is to minimise disruption through swift, decisive action and to ensure that the agreed upon strategy is effectively executed. ● In practice, this could involve automated workflows triggered by specific metrics to correct system inefficiencies, or even a clearly defined, and often digitised protocol when facing supply chain disruptions. ● SMBs often implement variations of this to manage risks or optimise specific business functions, aligning resources more efficiently to achieve strategic objectives, especially in areas like CRM, ERP, and marketing automation system changes. ● Key to the success of any Directive Resolution Strategy is periodic assessment to evaluate its business impact and relevance in the continuously evolving business landscape to mitigate against potential inefficiencies and redundancies. ● Ultimately, this strategy enables SMBs to implement growth strategies and automation efforts in a calculated manner and improves implementation success by reducing operational risk and strengthening process resilience.