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Digital Transformation

Meaning ● Digital transformation, within the SMB context, represents a strategic shift leveraging digital technologies to fundamentally alter business operations and deliver increased value.
Scope ● It’s about using technology not just to automate existing processes but to create entirely new business models, streamline workflows, enhance customer experiences and foster innovation that drives significant growth for Small to Medium-sized Businesses. ● A core tenet of this business shift involves automation, specifically the application of software, AI and related tools to minimize manual tasks, allowing for increased efficiency and scalable operations.