Meaning ● Cross-Sectoral Automation, within the context of SMBs, represents the strategic implementation of automation technologies across distinct operational areas and often traditionally separated industries. It leverages common technological platforms to enhance efficiency, reduce operational silos, and foster greater data visibility to enable better decision-making for SMB growth. For instance, automating customer relationship management (CRM) can feed directly into supply chain management for just-in-time inventory, creating a streamlined, interconnected system. Such automations often require careful planning and can offer significant advantages to SMBs ready to embrace digital transformation.
