Meaning ● Cross-Cultural Intelligence (CQ) in the context of Small and Medium-sized Businesses (SMBs) signifies the capability to effectively navigate and succeed in diverse global marketplaces. ● This includes understanding cultural nuances, adapting communication styles, and building strong relationships with international clients, partners, and employees; factors critical for successful SMB expansion. ● Effective CQ implementation facilitates smoother automation processes across international teams by accounting for varying cultural attitudes toward technology adoption. ● A business strategy that values CQ directly impacts an SMB’s capacity to implement new systems efficiently, minimizing cultural barriers that often impede automation. ● Understanding differing work ethics and communication norms is crucial for SMBs aiming to establish efficient workflows in international settings.
