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CRM

Meaning ● CRM, or Customer Relationship Management, in the context of SMBs, embodies the strategies, practices, and technologies utilized to manage and analyze customer interactions and data throughout the customer lifecycle. Ultimately, the aim is to improve business relationships with customers, assist in customer retention, and drive sales growth.

In this environment, CRM implementation extends beyond simple software deployment, it requires adapting processes for automation and optimized data capture.

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Chatbot CRM Integration

Meaning ● Chatbot CRM Integration: Seamlessly connecting virtual assistants with customer data hubs to empower SMB growth and enhance customer engagement.
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HubSpot CRM Automation

Meaning ● HubSpot CRM Automation empowers SMBs to streamline operations and personalize customer experiences, driving growth through strategic, ethical implementation.
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