Meaning ● Conversational AI for SMBs refers to the application of artificial intelligence technologies, such as chatbots and virtual assistants, specifically tailored for use within small to medium-sized business environments. This technology aims to automate and enhance communication processes, leading to improved customer engagement, streamlined internal operations, and data-driven decision-making that supports SMB growth strategies. The intent is to level the playing field, allowing SMBs to compete more effectively with larger corporations.
