Meaning ● Cognitive Hierarchy, in the context of SMBs, embodies a tiered understanding of business processes ranging from simple data capture to strategic insight generation, vital for informed decision-making. Leveraging automation tools at each level of the cognitive stack is a practical approach. This structure dictates how SMBs process information, moving from basic operational data to predictive analytics for growth. Understanding this structure aids in effective technology implementation, specifically in areas like CRM and marketing automation, helping businesses ascend from operational awareness to strategic foresight.
